ClaimVMS

ClaimVMS is an intelligent Video Management System built specifically for e-commerce businesses, fulfillment centers, warehouses, and logistics operations that require reliable shipment verification. The platform automatically records packing and return-unboxing videos while associating each recording with an AWB number, barcode, or order ID. This creates a searchable video database that can be accessed instantly whenever a customer dispute or logistics claim arises.

With ClaimVMS, businesses can reduce fraudulent return requests, improve claim approval rates, and maintain complete proof of shipment for every order. The system supports barcode scanning, multi-camera recording, user management, secure cloud or local storage options, and advanced search capabilities. Videos can be retrieved within seconds using shipment details, significantly reducing manual effort and response time.